Privacy
Policy

Jaanki Jaane ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or place an order.

By using our website, you consent to the data practices described in this policy. If you do not agree, please do not use our website.

We may collect the following types of personal information when you interact with us:

Contact information: your name, email address, phone number, and delivery address when you place an order or contact us directly.

Order information: details of products purchased, payment method type (we do not store full card numbers), and transaction history.

Communication data: messages you send us via email, WhatsApp, or any contact form.

Usage data: basic information about how you interact with our website, such as pages visited and time spent, which may be collected through cookies or similar technologies.

We use the information we collect to process and fulfil your orders, including arranging delivery and sending order confirmations.

We also use it to respond to your enquiries, complaints, or support requests, and to improve our website, products, and services.

We do not use your personal information for unsolicited marketing without your explicit consent.

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted third-party service providers, such as courier partners, solely to the extent necessary to fulfil your order.

We may disclose your information if required by law, court order, or government authority.

Our website may use cookies, which are small text files stored on your device, to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our site.

You may disable cookies through your browser settings. However, doing so may affect certain parts of the website.

We do not use cookies for advertising or cross-site tracking.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your information (subject to legal obligations), and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at jaankijaane@gmail.com.

Our website may contain links to external platforms such as Instagram or WhatsApp. We are not responsible for the privacy practices or content of those third-party websites. Please review their respective privacy policies.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

For any questions or concerns regarding this Privacy Policy, please contact us at jaankijaane@gmail.com or call +91 7736673644.

Kollanoor, Kappur, PO:Eravakkad, DIST:Palakkad, Kerala, 679552.